COBRA ADMINISTRATION

We work with our client to provide high touch service while using state of the art technology.

Our client may use our self-serve software or engage our full-outsourced services.

Summary of Outsource Services

• Issue the General Notice.
• Issue the Election Notice
• Provide Notification Forms.
• Issue the Unavailability of COBRA Notice.
• Track deadlines and adjudicate COBRA entitlement.
• Answer questions by phone or mail.
• Notify client or plans of elections and enrollment.
• Remit premiums to client or plans.
• Issue Payment Instructions and coupons.
• Issue the Maximum Continuation or Termination Notice.
• Collect premiums within the regulations.
• Issue partial payment letters.
• Issue late payment letters.
• Issue comprehensive management reports.
• Issue HIPAA Certificates (optional).
• Assist client in the annual Open Enrollment (optional).